Terms of service

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OVERVIEW
Welcome to Get Mugged! The terms “we”, “us” and “our” refer to Get Mugged. Get Mugged operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a customized shopping experience (the “Services”). Get Mugged is powered by Shopify, which enables us to deliver the Services to you.
The following terms and conditions, together with any policies referred to herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and address areas such as disclaimers and limitations of liability.
By visiting, communicating with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province in which you reside, and you permit us to allow minor dependents of you to use the Services on devices that you own, purchase, or control.
To use the Services, including accessing or browsing our webshops or purchasing any of the following:
the products or services that we offer, you may be asked to provide certain information, such as your email address, billing address, shipping address, and payment information. You represent and warrant that all information you provide to our stores is correct, current, and complete and that you have all necessary rights to provide this information.
You are solely responsible for safeguarding your account login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We have made every effort to create accurate representations of our products and services in our webshops. However, please note that colors or the appearance of products may vary from how they appear on your screen, due to the type of device you use to access the store and your device's settings and configuration.
We do not guarantee that the appearance or quality of products or services purchased by you will meet your expectations or be the same as depicted or delivered in our webshops.
All product descriptions may be changed at any time without notice at our discretion. We reserve the right to discontinue a product at any time and may limit the quantities of products that we offer to a person, geographic region, or jurisdiction per case.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Get Mugged reserves the right to accept or decline your order for any reason at our discretion. Your order is only accepted after Get Mugged has confirmed the acceptance. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it, as Get Mugged may not be able to process cancellation requests once an order has been accepted. In the event that we do not accept, alter, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number you provided when placing the order.
Your purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price applicable at the time the order is placed and is stated in the order confirmation email. Unless otherwise expressly stated, listed prices exclude taxes, shipping and handling fees, and customs or import duties.
Prices in our webshops may differ from prices in physical stores or in online stores or other stores managed by third parties. From time to time, we may offer promotions on the Services that may affect pricing and which are subject to terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases you make in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is truthful, accurate, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) any charges made by you will be honored by your credit card company, and (iv) you will pay any charges made by you at the stated prices, including shipping and handling fees and all applicable taxes, if applicable.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. Once we hand the products over to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product controls, video, and audio, and the design, selection, and arrangement thereof, are the property of Get Mugged, its affiliates, or licensors and are protected by US and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Unless expressly provided otherwise herein, nothing in these Terms grants you a license or other rights, nor shall anything be construed as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property of Get Mugged, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Get Mugged.
The names, logos, product and service names, designs, and slogans of Get Mugged are trademarks of Get Mugged or its subsidiaries or licensors. You may not use such trademarks without prior written consent from Get Mugged. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services, over which we have neither control nor input.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.
Any use of the optional tools offered via the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which such tools are offered by the relevant third-party providers.
We may also offer new features through the Services in the future (including the release of new tools and utilities). Such new features will also be deemed part of the Services and are subject to these Service Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or managed by third parties (including embedded third-party functionality). We are not responsible for researching or evaluating the content or accuracy of materials or websites of third parties that you choose to access. If you decide to leave the Services to access such materials or third-party sites, you do so at your own risk.
We are not liable for any damage or loss in connection with your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Carefully review the policies and practices of the third party and ensure you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your shop and should not be removed or modified].
Get Mugged is powered by Shopify, which enables us to deliver the Services to you. However, all sales and purchases you make in our Store are conducted directly with Get Mugged. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Get Mugged, including injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Get Mugged.
SECTION 10 - PRIVACY POLICY
All personal information we collect via the Services is subject to our Privacy Policy, which you can view here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you acknowledge that you have read this privacy policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transferred to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide services to you. Please review our privacy policy [LINK] for more information on how we, Shopify, and our partners use your personal data.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, subscriptions, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use. We may use our rights under this license, for example, to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Service Terms.
You also represent and warrant that: (i) you are the owner of or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives you have received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are not obligated (1) to treat your Feedback as confidential; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may review, edit, or remove feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of a party or these Service Terms, but we are not obligated to do so.
You agree that your Feedback does not infringe upon any right of any third party, including copyright, trademark, privacy, publicity rights, or other personal or proprietary rights. You further agree that your Feedback does not contain defamatory or otherwise unlawful, offensive, or obscene Feedback, or contains a computer virus or other malware that may in any way affect the operation of the Services or a related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties regarding the origin of feedback. You are solely responsible for all feedback you provide and its accuracy. We assume no responsibility and accept no liability for feedback posted by you or a third party.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping pricing for products, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or to cancel orders if the information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USE
You may visit and use the Services only for lawful purposes. You are not permitted to access or use the Services, directly or indirectly, (a) for any unlawful or malicious purposes; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, disparage, intimidate, or cause harm to our employees or other persons; (e) to transmit false or misleading information; (f) to transmit, knowingly receive, upload, download, use, or reuse any material that is inconsistent with these Terms; (g) to transmit or cause to be transmitted any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or other similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Get Mugged, Shopify, or users of the Services, or may expose them to liability.
Furthermore, you agree not to: (a) upload or transmit viruses or other malicious code that will or may in any way affect the functionality or operation of the services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or impersonate within the services; (e) use robots, spiders, scraping, data mining, and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) disrupt, circumvent, or bypass the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without prior notice if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section (“Agent terms”) applies if you use, allow, enable, or permit the use of an Agent to access, use, or interact with Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of or at the direction of persons or entities and that can be executed on behalf of or using a person's device without direct supervision.
14.2 An Agent may not access, use, or communicate with Services unless it identifies itself at all times and acts in strict accordance with the requirements in section 14.4 below. Furthermore, an Agent may not access, use, or communicate with Services if we have requested the Agent to refrain from accessing, using, or interacting with any service.
14.3 We may limit, including through technical measures, how and if an Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the request's user-agent string: “Agent/[agent name]”; (ii) not conceal or obfuscate that access, use, or interactions originate from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures intended to distinguish computer use from humans; (iii) answer truthfully questions or prompts intended to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid measures intended to block, limit, modify, or control how and if Agents access, use, or communicate with the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time at our sole discretion and without prior notice, and you remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Statement of Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and other provisions that by their nature should remain in effect after termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who becomes aware of its contents.
UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED TO YOU 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN SOME JURISDICTIONS, THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT ALLOWED, SO THE ABOVE DISCLAIMER OF LIABILITY MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PLACED, SENT, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Get Mugged, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against all losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties resulting from or arising out of (1) your breach of these Terms of Service or the documents referred to herein, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim eligible for indemnification, provided that a failure to promptly notify you shall not relieve you of your obligations unless you are materially prejudiced. We may arrange for the defense and settlement of such a claim at your expense, including the selection of counsel, but we will not settle any claim that requires non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of damage claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the extent permitted by applicable law and such unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.
These Terms of Service and all policies or rules of use posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and apply to your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, all prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations to you without your consent or notice.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Get Mugged is located. You and Get Mugged consent to the venue and personal jurisdiction of such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 - AMENDMENTS TO THE TERMS OF SERVICE
You may view the most recent version of the Terms of Service on this page at any time.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. We will notify you of important changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services after changes to these Terms of Service are posted constitutes your acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions regarding the Terms of Service may be sent through the contact page.